Refund Policy

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Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. When you return, the refund will be issued for the full value of the order, but will not include shipping costs to or from the customer.


Refunds
We will notify you once we’ve received and inspected your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Refunds will be issued for the full value of the order, but will not include shipping costs to or from the customer.

International orders will not be refunded if the buyer refuses to pay VAT.